Terms and Conditions
Effective date: December 3, 2025
1. Acceptance of Terms
By accessing or using agelessiqlab.com (“Site”) or purchasing any products from The Ageless IQ Lab (“we”, “us”, “our”), you agree to these Terms & Conditions. If you do not agree, you should stop using the Site.
2. Eligibility
You must be at least 18 years old to place orders or create an account. If you are under 18, a parent or guardian must supervise all activity.
3. Products and Descriptions
We offer skincare products, including Holiday Ritual Kits and Individual Formulas. We make every effort to provide accurate descriptions, but we do not guarantee that product information, pricing, or availability is always error-free or current.
Formulas, packaging, or ingredient lists may change without notice.
4. Orders and Payment
When you place an order, you agree that:
- All contact, billing, and shipping information you provide is accurate.
- You authorize us or our payment processor to charge the full order amount.
- Your order is an offer to purchase; we may accept or decline it at our discretion.
We may cancel orders due to fraud concerns, errors, unavailable items, or incorrect information. You will be notified if an order is canceled.
5. Pricing and Availability
Prices may change at any time. All prices are listed in U.S. dollars unless stated otherwise. Product quantities may be limited.
6. Shipping and Delivery
Shipping times shown at checkout are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or external events. Risk of loss transfers to you when the carrier receives your package.
7. Refunds, Returns, and Exchanges
All returns and refunds are handled according to our Refund & Returns Policy. By placing an order, you agree to follow the instructions in that policy.
8. Accounts and Security
If you create an account, you are responsible for keeping your login information confidential and for all activity on your account. You must notify us immediately if you suspect unauthorized access.
9. Intellectual Property
All content on the Site, including product names, images, descriptions, designs, branding, and text, belongs to The Ageless IQ Lab or its licensors. You may not copy, modify, or distribute any content without written permission.
10. Prohibited Activities
You agree not to:
- Use the Site for unlawful or harmful purposes.
- Interfere with the Site’s security or functionality.
- Attempt to access restricted areas, servers, or data.
- Use scraping tools or automated methods without permission.
11. Disclaimer of Warranties
The Site and all products are provided “as is” without warranties of any kind. We do not guarantee uninterrupted Site operation or error-free content. Our products are cosmetic and not medical; results vary by individual.
12. Limitation of Liability
To the fullest extent permitted by law, we are not responsible for any indirect, incidental, or consequential damages arising from your use of the Site or products. Our total liability is limited to the amount you paid for the product involved.
13. Indemnification
You agree to indemnify and hold The Ageless IQ Lab harmless from any claims or expenses arising from your use of the Site, your violation of these Terms, or your infringement of any rights.
14. Third-Party Links and Services
The Site may link to third-party websites or services. We are not responsible for their content, terms, or privacy practices. Accessing third-party links is at your own risk.
15. Governing Law
These Terms are governed by the laws of the State of California, unless applicable law requires otherwise. Any disputes must be handled in California courts.
16. Changes to These Terms
We may update these Terms at any time. Updated Terms take effect once posted on the Site. Continuing to use the Site means you accept the changes.
17. Contact Us
For questions about these Terms, contact:
The Ageless IQ Lab
Email: support@agelessiqlab.com
Website: https://agelessiqlab.com